Privacy policy

Last updated: July 3, 2025

LAURA SLINGS operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the "Services"). LAURA SLINGS is powered by Shopify, allowing us to deliver the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or otherwise communicate with us. In case of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or another individual, or that could reasonably be linked to you or another person. Personal information does not include data that is collected anonymously or that is de-identified such that you cannot be identified or reasonably linked to it. We may collect or process the following categories of personal information, including inferences drawn from such personal information, depending on how you interact with the Services, where you reside, and as permitted or required by applicable law:

  • Contact information including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and bank account numbers, payment card information, financial account data, transaction information, payment method, payment confirmation, and other payment details.

  • Account information including your username, password, security questions, preferences, and settings.

  • Transaction data including items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, and your past transactions.

  • Communication with us including the information you include in your communications with us, such as when submitting a customer service inquiry.

  • Device information including details about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage data including information about your interaction with the Services, including how and when you engage with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide your personal information.

  • Automatically through the Services, including from your device when you use our products or Services or visit our websites, and through the use of cookies and similar technologies.

  • From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

  • To provide, customize, and improve the Services. We use your personal information to provide the Services, including to perform our contract with you, to process payments, fulfill orders, remember your preferences and items of interest, send you account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange for shipping, facilitate returns and exchanges, enable you to post reviews, and create a tailored shopping experience, such as recommending products related to your purchases. This may involve using your personal information to better tailor and enhance the Services.

  • For marketing and promotional purposes. We use your personal information to send marketing, promotional, and advertising messages by email, SMS, or mail, and to show you online advertisements for products or Services on the Services or on other websites, including based on items you have previously purchased or added to your cart and other activity on the Services.

  • For security and fraud prevention. We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding potentially fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services. If you choose to use the Services and register an account, you are responsible for safeguarding your login credentials. We strongly recommend not sharing your username, password, or other access details with anyone.

  • To communicate with you. We use your personal information to provide customer support, respond to your inquiries, deliver effective Services, and maintain our business relationship with you.

  • For legal purposes. We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual legal proceedings or other adversarial processes, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and other third parties who perform Services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).

  • With business and marketing partners to deliver marketing services and advertisements; for example, we use Shopify to support personalized advertising using third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy policies. Depending on where you reside, you may have the right to ask us not to share your information to show you targeted ads and marketing based on your activity across different merchants and websites.

  • When you instruct us to, request us to, or otherwise give us permission to share certain information with third parties, such as to ship products to you or through your use of social media widgets or login integrations.

  • With our affiliates or otherwise within our corporate group.

  • In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce our Terms of Service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to deliver and improve the Services. Information you provide to the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than your country of residence, to provide and enhance the Services. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and insights gathered from your interactions with our store, together with other merchants and with Shopify. To deliver these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In such circumstances, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights regarding your personal information used for these purposes. For more information about how Shopify uses your personal information and any rights you may have, please refer to Shopify’s Customer Privacy Policy. Depending on your location, you may be able to exercise certain rights with respect to your personal information via Shopify’s privacy portal.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not warrant and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on those sites. Information you share in public or semi-public spaces, including on third-party social media platforms, may also be viewed by other users of the Services and/or those platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not imply endorsement of the content on such platforms or their owners or operators unless stated otherwise within the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided personal information to us, you may contact us using the contact details below to request its deletion. As of the effective date of this Privacy Policy, we are not aware of knowingly "sharing" or "selling" personal information from individuals under the age of 16 (as defined by applicable law).

Security and Retention of Your Information

Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you transmit to us may not be secure during transmission. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

The length of time we retain your personal information depends on several factors, including whether we need the information to maintain your account, to provide Services, to comply with legal obligations, to resolve disputes, or to enforce other applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute, may only apply in certain circumstances, and in some cases, we may deny your request as permitted by law:

  • Right to access/know. You may have the right to request access to the personal information we hold about you.

  • Right to delete. You may have the right to request that we delete the personal information we hold about you.

  • Right to correct. You may have the right to request that we correct inaccurate personal information we hold about you.

  • Right to portability. You may have the right to receive a copy of your personal information and request that we transfer it to a third party, under certain circumstances and with certain exceptions.

  • Managing communication preferences. We may send you promotional emails, and you may opt out at any time by using the unsubscribe link in our emails. If you opt out, we may still send you non-promotional emails, such as about your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area (EEA), and subject to exceptions and limitations under local law, you may also have the right to:

  • Object to and restrict processing: You may have the right to ask us to stop or restrict processing your personal information for certain purposes.

  • Withdraw consent: When we rely on your consent to process your personal information, you have the right to withdraw that consent. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

You may exercise any of these rights where indicated in the Services or by contacting us via the contact details below. For more information about how Shopify uses your personal information and any rights you may have, including those related to data processed by Shopify, please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law. In accordance with applicable law, you may appoint an authorized agent to make requests on your behalf. Before we honor a request from an agent, we may require proof that you have authorized them to act on your behalf and may ask you to verify your identity directly with us. We will respond to your request in a timely manner as required by law.

Complaints

If you have concerns about how we process your personal information, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision by contacting us or to lodge a complaint with your local data protection authority. For the EEA, a list of responsible supervisory authorities is available here.

International Transfers

Please note that we may transfer, store, and process your personal information outside your country of residence.

When we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant authority in the UK, unless the data is transferred to a country deemed to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this site, update the "Last Updated" date, and provide any required notice under applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please email us at info@lauraslings.com. For purposes of applicable data protection laws, we are the controller of your personal information.